Review templates copied from staging to production are not visible or searchable

Symptom: Review templates copied from the review zone of one server to another server are not visible or searchable.

Resolution: After you copy the review templates to a new review zone, invoke a process containing the Refresh Review Templates operation, which scans the review zone and refreshes the review template database. You can also call the com.adobe.livecycle.rca.service.core.delegate.ReviewCommentingAndApprovalUtilClient.refreshReviewTemplateList() method from the Java API.

Search attributes for review templates are stored in the Review, Commenting, and Approval database. Search attributes are stored for search operations. When you copy review templates from one review zone to another review zone, such as when migrate from a staging server to a production server, only the review templates are copied to production. You cannot copy custom attributes from the database to the production server. This behavior is as designed.