Issue: Cannot initiate reviews

Symptom:

You log in using two user profiles to GlobalCorp solution template and Workspace in the same web browser session. For example, using different user profiles, you initiate a review in the GlobalCorp solution template and participant in a review in Workspace. When you return to initiate another review in the GlobalCorp solution template, an error occurs. The following error log is generated that indicates that you do not have the required permissions:

2010-08-11 12:06:42,882 INFO  [STDOUT] [LCDS][ERROR] Exception when invoking service 
'remoting-service': flex.messaging.MessageException: 
com.adobe.idp.dsc.DSCInvocationException : Invocation error. : ALC-RCA-253-000: 
com.adobe.livecycle.rca.common.exception.RCAException: Access restricted on update for 
ReviewId R-20100811-120310-210-3405, Revision 1 in StageNo 0. Only Initiator and/or 
Moderator(s) are allowed to update a review.

Resolution:

The GlobalCorp solution template uses single session sign-on (SSO), which maintains session credentials in each web browser session. When you logged in using a second user profile, the user profile overwrote the credentials. When you return to the GlobalCorp solution template, the second user profile had fewer privileges and therefore you were not able to initiate the review.

Consider logging out of the session when you switch users for testing. You can also consider using multiple browsers. For example, use Mozilla Firefox to initiate reviews and Microsoft Internet Explorer to participate in reviews.